Punjab National Bank needs no introduction, it is India’s second-largest bank headquartered in Delhi. The search for apt digital meeting solutions for PNB was long & tedious. After experimenting with multiple vendors who were not able to support all the requirements of PNB; they on boarded Dess digital meetings.
The sheer size of PNB meetings and agendas were amongst many challenges a perfect digital meeting had to solve. After failed attempts with multiple domestic and international vendors who were not able to match the expectations of PNB, Dess came up with a custom-designed solution keeping in mind all the pain points of PNB. The agenda management, annotations, collaboration for documents, approvals, and evaluation were few flagship Dess features provided to PNB along with some custom enhancers to match the PNB requirements.
Challenges & Solutions
- A robust solution to enable seamless conduct for large volumes: PNB carries out approximately 30 meetings per month with agendas that range in thousands of pages and often go up to 4000 pages. To accommodate such a large volume with ease Dess digital meetings was perfect as it has a robust solution engineering & strong support skills for any troubleshooting.
- A tailor-made solution that can fit PNB: The solutions available in the market don’t necessarily keep the customer’s need at the core. They generalise the requirements but often each client faces unique challenges. The standard offerings by some other meetings brands were missing some crucial features required by PNB. Dess always focuses on going the extra mile to deliver the perfect solution. Hence, a custom-designed solution was delivered to PNB with enhanced features.
- Seamless Integration of past data: Dess introduced historic data integration so no information will be lost due to the new system introduction. The solution offered allows PNB to refer to old agendas and other documents whenever required without any hassle.
Dess is trusted by leading boards because of its quality solution-making and flexible approach. Now with Dess digital meeting s PNB meetings & agenda management are easy, paperless & smart. The modern digital system is empowering PNB boards; instead of vulnerable and traditional paper or email-based systems.